Are your sneakers authentic?
Our sneakers are certified authentic by our experts
All our sneakers are certified 100% authentic. Our experts thoroughly check each pair before shipment, and your sneakers are delivered to you with their certificate of authenticity.
Our experts rigorously authenticate each pair. They observe in detail: the stitching, the color, the weight, the feel, the smell, the materials, the box, the packaging, the accessories, the stickers, the UV lamp and even the fonts.
HOW CAN PRICES BE FAR BELOW THE MARKET PRICE?
Our shoes are bought directly from the shoe factory through special channels, so there is no middleman to make the difference, and some shoes are official inventory backlogs, but you can rest assured that it is not the cause of quality problems, I guarantee the quality of the shoes and ensure that the shoes are genuine and brand new
Uakick buys directly from the factory and does not have its own physical stores. That saves on costs and therefore on price! In this way, we make special edition sneakers available to many
WHAT ARE THE RETURN, EXCHANGE AND REFUND POLICIES?
If you are not satisfied with the item, you can return it to us within 14 days from the date of receipt.
Take a picture of the items, then email us to confirm the return, you can return the item to us and we will make an exchange after passing an official inspection. Of course, we will not accept returns and / or exchanges if there is sufficient evidence that the shoes were worn outdoors. Refunds are issued in the same form as the original payment and can take up to 7 business days after receipt of the goods. However, you will be responsible for the shipping costs for returning the product.
I HAVE PURCHASED ON YOUR SITE BUT I HAVE CHANGED MY MIND AND I WOULD LIKE TO CANCEL MY ORDER, WHAT CAN I DO?
Please inform us asap. We have an automatic order management system that is transmitted directly to the factory that produces the shoe you purchased. If the factory has not yet processed your order we will still be able to cancel it, otherwise we will not be able to accept your cancellation request and your order will continue to be processed.
In general, if you are unsure of the product you have chosen, we advise you not to buy.
HOW LONG DOES IT TAKE FOR DELIVERY?
This depends on many factors: mainly on your country of residence and on the type of shipment you choose when checking out.
Generally with express shipping you can receive your product in 7 – 10 days in the United States or Canada.
If you choose ordinary shipping, the average time is usually 15 – 20 days after receiving your payment.
This is an estimate, there may be delays caused by national holidays, weather conditions, customs inspections and other circumstances beyond our control and for which we cannot be held responsible.
Generally, if you are in a hurry to receive the product and need to get the shoes you ordered within a few days, please don’t buy from us.
Payment method:
credit card
We are now able to accept credit card payments.
You can pay by credit or debit card from VISA, Mastercard, and AMEX circuits.
Bank Transfer
You can pay by bank transfer in USD, EUR, GBP.
You will receive details of the bank account to which to send the transfer depending on the currency you choose.
We are not always able to accept credit card payments.
You can check if this payment method is available at checkout.
PayPal
We are now able to accept PayPal payments.
You can choose the PayPal option at checkout.