Category: Uncategorized

运输
我们所有的产品都在 5 个工作日内通过 EMS（10 – 20 天）或 DHL Express（5 – 10 天）处理和发货。

请务必在送货地址中注明有效的电话号码，以便如果您在交货时不在家，则可以与快递员协商重新预约。

我们所有的产品都使用安全的路线和预防措施进行运输，以减轻海关拦截的风险。
因此，您无需支付关税或额外费用。

我们建议您始终使用快递 （DHL Express） 购买鞋子，并且只对拖鞋或配饰使用慢速运输。

如果您选择慢速运输，我们不对任何事故、丢失和被盗负责。
相反，如果您的快速发货有任何问题，我们将始终能够完全重新发货产品，费用由我们承担。¹

如果您对
您的产品不满意，您可以在收到产品后的 14 天内将其退回给我们以获得退款。

如果您已经穿过该产品，则退货政策将不适用。因此，请保持产品的状态与收到的完全相同。

如果您想退货，请联系我们，我们将为您提供退货地址和说明。

将产品退回到我们提供给您的地址，然后向我们提供跟踪号。

请不要使用主要的运输公司，如DHL、EMS或FedEx。使用常规的挂号邮件服务，以避免入境问题。

退货运费完全由您承担。

在这种情况下，您可能需要发货两次并等待很长时间。

所以在购买前，请仔细选择商品和尺寸，以避免不得不退货的可能性。

在任何情况下，如果我们没有首先取回购买的产品，我们将无法为您提供退款。

Are your sneakers authentic?

Our sneakers are certified authentic by our experts

All our sneakers are certified 100% authentic. Our experts thoroughly check each pair before shipment, and your sneakers are delivered to you with their certificate of authenticity.

Our experts rigorously authenticate each pair. They observe in detail: the stitching, the color, the weight, the feel, the smell, the materials, the box, the packaging, the accessories, the stickers, the UV lamp and even the fonts.

HOW CAN PRICES BE FAR BELOW THE MARKET PRICE?
Our shoes are bought directly from the shoe factory through special channels, so there is no middleman to make the difference, and some shoes are official inventory backlogs, but you can rest assured that it is not the cause of quality problems, I guarantee the quality of the shoes and ensure that the shoes are genuine and brand new

Uakick buys directly from the factory and does not have its own physical stores. That saves on costs and therefore on price! In this way, we make special edition sneakers available to many

WHAT ARE THE RETURN, EXCHANGE AND REFUND POLICIES?
If you are not satisfied with the item, you can return it to us within 14 days from the date of receipt.
Take a picture of the items, then email us to confirm the return, you can return the item to us and we will make an exchange after passing an official inspection. Of course, we will not accept returns and / or exchanges if there is sufficient evidence that the shoes were worn outdoors. Refunds are issued in the same form as the original payment and can take up to 7 business days after receipt of the goods. However, you will be responsible for the shipping costs for returning the product.

I HAVE PURCHASED ON YOUR SITE BUT I HAVE CHANGED MY MIND AND I WOULD LIKE TO CANCEL MY ORDER, WHAT CAN I DO?
Please inform us asap. We have an automatic order management system that is transmitted directly to the factory that produces the shoe you purchased. If the factory has not yet processed your order we will still be able to cancel it, otherwise we will not be able to accept your cancellation request and your order will continue to be processed.
In general, if you are unsure of the product you have chosen, we advise you not to buy.

HOW LONG DOES IT TAKE FOR DELIVERY?
This depends on many factors: mainly on your country of residence and on the type of shipment you choose when checking out.
Generally with express shipping you can receive your product in 7 – 10 days in the United States or Canada.
If you choose ordinary shipping, the average time is usually 15 – 20 days after receiving your payment.
This is an estimate, there may be delays caused by national holidays, weather conditions, customs inspections and other circumstances beyond our control and for which we cannot be held responsible.
Generally, if you are in a hurry to receive the product and need to get the shoes you ordered within a few days, please don’t buy from us.

Payment method:
credit card

We are now able to accept credit card payments.
You can pay by credit or debit card from VISA, Mastercard, and AMEX circuits.

Bank Transfer

You can pay by bank transfer in USD, EUR, GBP.
You will receive details of the bank account to which to send the transfer depending on the currency you choose.
We are not always able to accept credit card payments.
You can check if this payment method is available at checkout.

PayPal

We are now able to accept PayPal payments.
You can choose the PayPal option at checkout.

Hi there, I’m Mike, the founder of UA Kick.
We have been suppliers to the apparel industry since 2010 and are proud and fortunate to have established ourselves as one of the leading suppliers of Sneakers that are cheap, brand new and of guaranteed quality
We are based in Hong Kong and we work hard to maintain stable relationships with the shoe factories in our country (OWF, PK, GQ, etc.).
We had our humble beginnings selling on forums and we owe much of our success to these forums and most importantly to forum members and our customers. Without the forums we would not be where we are today and we are very grateful for your support!
We do our best to pay attention to the needs and wants of our customers, and we regularly conduct surveys to see which products people would like to see the most.
The safety of our customers is very important to us. In fact, we are among the few suppliers who are able to offer their customers the possibility to pay via secure payment methods such as credit cards or Paypal. In addition, our freight forwarders have a lot of experience and can know which routes to choose to avoid problems with US and European customs.
We are also the only ones who accept the return of the product within 14 days of receiving it because we are sure of the quality of our shoes and the satisfaction of our customers.
Thank you for choosing UA Kick, we look forward to hearing from you soon!
Finally, if you can’t find the shoes you’re looking for in the product list, please contact us with pictures as we can help you find the market for youAny shoes that have appeared

UA Kick